Hospitality & Travel
Payrails helps online travel agencies, booking engines, property management systems, and hotel groups to improve performance across the entire payment journey. Unlock profitability through portable tokens, AI-assisted chargeback management, fee monitoring, and smooth payment orchestration.
THE CHALLENGES
Payments sit behind some of the most critical workflows in travel: guaranteeing reservations, managing changes and cancellations, storing sensitive card data, and handling complex reconciliation requirements. All while ensuring a seamless experience for the end customer.
Multiple PSPs, legacy token vaults, and disconnected systems mean teams spend time reconciling data instead of improving outcomes. Modern hospitality platforms struggle to form a unified picture of payment performance across properties, channels, and regions.
Payment fees are one of the biggest operating expenses in hospitality, but most teams cannot benchmark what they are paying or compare costs across providers and markets.
Pre-authorizations, incremental charges, deposits, installments, and cancellations all require flexible payment logic that most off-the-shelf setups cannot handle cleanly across PMS, CRS, and booking engines.
THE SOLUTIONS
AI-powered infrastructure designed for the payment flows hotels, property management systems, OTAs, and travel platforms deal with every day.
Store and route tokens across any PSP. Add or switch providers without migrating card data. Support pre-authorizations, incremental charges, and complex cancellation flows out of the box.
Explore the Token VaultRoute by issuer, country, method, amount, or cost. Run controlled experiments with new PSPs. Recover soft declines during traveler checkout with configurable retry logic and fallback providers.
Explore OrchestrationTranslate cryptic settlement line items into plain-language cost categories. Benchmark effective rates across PSPs, payment methods, regions, and entities for hospitality payments.
Explore Fee MonitoringBring every dispute into one workflow, regardless of PSP. Pull transaction logs and booking data automatically. Track win/loss rates by reason code, issuer, region, and PSP.
Explore ChargebacksReuse 3DS authentication across multiple authorizations to streamline post-booking upgrades and hotel upsells.
Explore 3DSGrow smarter with AI-enabled payment optimization. Get a walkthrough tailored to your business, markets, and stack.
Payrails is a modular payments infrastructure platform. For hospitality, our PSP-agnostic tokenization, orchestration, fee monitoring, and chargeback management modules are designed to reduce cost, improve authorization rates, and simplify operations across multiple providers and markets.